Science meets Practice
Good customer experience remains integral to the implementation of effective cybersecurity solutions and services.
In this article, Stephen Roostan, VP EMEA at Kenna Security, explores the best way to craft a success plan for customers, so that customer experience teams can implement proven processes and tools to further champion the customer experience arena.
In the past, cybersecurity professionals were often viewed as a necessary evil.
Fast forward to today, however, and it’s a very different story.
Stephen Roostan takes a look at the role cybersecurity professionals can play in the protection of businesses and some of the factors that have contributed to what is a truly epic reputational turnaround.
In cybersecurity, the brutal reality is that security incidents happen every day, but the impact of most are negligible. The real challenge is spotting which events are most likely to inflict the most damage to the business. Read how in our latest article.
Read more...
Cybersecurity is the responsibility of everyone. Yet, organisations often exhibit gaps in their thinking. In his Article, Stephen Roostan, talks about how these gaps are damaging to cybersecurity culture.
Read more...