Chatbots are one of the latest hypes in information technology. Quite a few websites try to leverage the costs savings and customer interaction improvements using chatbots and virtual assistants. However, those bots are often unsecured and the potential for data breaches, manipulation or other mischief is big.
We had the chance to speak with Chaitanya Hiremath, CEO and Founder of Scanta, a company specialized in protecting chatbots and virtual assistant, about the risk and challenges using bots. And, of course, what companies can do to protect them.